Jiangsu Acrel Electrical Manufacturing Co., LTD.
Jiangsu Acrel Electrical Manufacturing Co., LTD.

Technique Support

  • After-sale Service of Microgrid Energy Management System

    After-sale Service

    1. When customers have problems on-site, we will reply within 12 hours and provide solutions within 24 hours

    2. If the instrument has a quality problem, analyze the cause and provide replacement service in time

    3. Visited purchased customers on time, inquired about the use of products, and collected suggestions for improving products

  • Pre-sale Service of Microgrid Energy Management System

    Pre-sale Service

    1. Actively communicate with customers to understand project requirements and provide corresponding solutions

    2. Select the most suitable product model and determine the quantity based on site conditions

    3. Choose a fast and economical delivery method

  • Sale Service of Microgrid Energy Management System

    Sale Service

    1. Perfect storage and accessories system, so that customers' needs can be quickly responded to.

    2. Strictly control the inspection process before delivery

    3. Provide on-site installation guidance, on-site technical training and boot commissioning services online.